Terms & Conditions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "jsm88" / "the Platform" / "we" / "us" means the online gaming platform operated at jsm88.co and all related sub-domains and mobile interfaces.
• "Member" / "you" / "your" means any individual who has registered a verified account on jsm88.
• "Account" means the individual registered member account created on jsm88 following successful completion of the registration and KYC process.
• "Wallet" means the digital balance held within a Member's jsm88 Account, denominated in Malaysian Ringgit (MYR), used for deposits, wagers and withdrawals.
• "Services" means all gaming products available on jsm88, including but not limited to lottery, sports betting, online slots and live casino.
• "Wager" / "Bet" means any real-money stake placed on a game outcome or sporting event through the jsm88 platform.
• "KYC" means Know Your Customer — the identity and age verification process required by jsm88 before real-money transactions are permitted.
• "Bonus Funds" means any promotional credits, free bets or incentive amounts credited to a Member's Account under a jsm88 promotion, subject to applicable wagering requirements.

By accessing the jsm88 platform, creating an Account or placing any Wager, you unconditionally accept these Terms & Conditions in their entirety, together with the jsm88 Privacy Policy, Responsible Gaming Policy and any game-specific rules published on the platform.

If you do not agree to any part of these terms, you must immediately cease using the jsm88 platform. Continued use following any amendment to these terms constitutes acceptance of the amended terms.

To register and use a jsm88 Account, you must satisfy all of the following eligibility criteria at all times:

1. You are at least 21 years of age;
2. You are accessing jsm88 from a jurisdiction in which online gaming is not prohibited by applicable law, and you accept sole responsibility for verifying this;
3. You are accessing the platform on your own behalf and not on behalf of any third party;
4. You do not hold any existing jsm88 Account that has been suspended or terminated for any breach of these Terms;
5. You have not been diagnosed with or self-identified as having a gambling addiction for which you have sought or are currently seeking treatment;
6. You are not a director, officer, employee, consultant or agent of jsm88 or any of its affiliated game providers, and you are not a member of the immediate family of any such person.

jsm88 reserves the right to require documentary evidence of eligibility at any time. Providing false eligibility information constitutes a material breach of these Terms and will result in immediate Account suspension and forfeiture of all balances.

Each individual is permitted to hold one (1) Account on jsm88 only. Registration requires the provision of accurate and complete personal information including full legal name, date of birth, Malaysian mobile number and a valid email address.

Before jsm88 will process any withdrawal or permit real-money play beyond the initial registration threshold, Members must complete KYC verification by providing:

• A valid, government-issued photo identification document (Malaysian MyKad, passport or equivalent);
• Proof of address (utility bill, bank statement or official correspondence dated within 90 days);
• Proof of payment method ownership where applicable (e.g., screenshot of registered Touch 'n Go eWallet or Boost account).

jsm88 reserves the right to request additional documentation at its sole discretion. Failure to provide requested documentation within the period specified will result in suspension of withdrawal privileges until compliance is achieved.

Members are responsible for maintaining the confidentiality of their login credentials. jsm88 is not liable for losses arising from unauthorised Account access resulting from a Member's failure to safeguard their credentials. If you suspect unauthorised access to your jsm88 Account, you must contact support immediately via live chat.

jsm88 accepts deposits via the following Malaysian payment methods: Touch 'n Go eWallet, Boost, Maybank, CIMB and Public Bank. All deposits and withdrawals are denominated in Malaysian Ringgit (MYR). jsm88 does not accept third-party deposits — funds must originate from a payment method registered in the Member's own name.

The minimum deposit is RM 5. Minimum withdrawal amounts are displayed in the jsm88 Wallet section and may be updated from time to time. Withdrawals are processed to the verified payment method on file for the Member's Account only. jsm88 does not process withdrawals to payment methods not previously used for a deposit or not verified under KYC.

jsm88 processes withdrawal requests within the timeframes stated in the Wallet section of the platform. Withdrawal processing times may be extended where additional verification is required or where an account review is in progress.

jsm88 operates in compliance with anti-money laundering obligations. Where required, jsm88 may request source-of-funds documentation prior to processing a withdrawal. Refusal to provide such documentation may result in a hold on the relevant funds pending regulatory compliance review.

All Wagers placed on jsm88 are subject to these general Terms & Conditions and any game-specific or product-specific rules published within the relevant section of the platform. In the event of a conflict between these general terms and product-specific rules, the product-specific rules shall prevail to the extent of the conflict.

Key general betting rules applicable across all jsm88 products include:

• All Wagers are final once confirmed. jsm88 does not accept cancellation requests for confirmed bets except where an event is cancelled, void or where jsm88 determines a manifest error has occurred;
• jsm88 reserves the right to void any Wager placed at clearly erroneous odds or as a result of a technical error on the platform. Affected Members will be notified and their stake returned to their Wallet;
• Maximum payout limits per event and per product apply. These are displayed within the relevant betting interface and may be updated periodically;
• Wagers placed after the official start time of a sporting event (in the case of pre-match markets) will be void and the stake returned, unless the market has been explicitly offered as an in-play / live betting market;
• In live casino games, wagers placed after the dealer announces "no more bets" are void. The outcome of all live casino games is determined by the respective game studio provider and is final.

jsm88 offers various promotional bonuses to Members from time to time, including welcome bonuses, reload bonuses, cashback and free bet offers. All promotions are subject to the specific terms published with each offer, including wagering requirements, minimum odds, eligible games, time limits and maximum bonus amounts.

General conditions applicable to all jsm88 bonuses unless otherwise stated:

• Bonus Funds are credited to a separate Bonus Wallet and cannot be withdrawn until the applicable wagering requirement has been met;
• Only one welcome bonus may be claimed per Member, per household and per IP address;
• jsm88 reserves the right to withdraw any bonus offer, alter wagering requirements or cancel a bonus where abuse, fraud or multi-accounting is suspected;
• Winnings derived from Bonus Funds exceeding the stated maximum withdrawal cap will be removed prior to withdrawal processing;
• Where a promotion is found to have been claimed in breach of its terms, jsm88 reserves the right to reclaim the bonus and any winnings derived from it.

The following conduct is strictly prohibited on jsm88 and constitutes grounds for immediate Account suspension, permanent termination and potential reporting to relevant authorities:

• Registering more than one Account or registering on behalf of another individual;
• Providing false, misleading or fraudulent information during registration or KYC;
• Using automated software, bots, scripts or any artificial intelligence tools to interact with jsm88 games or betting markets in a manner not intended for human players;
• Exploiting software bugs, glitches or technical errors to gain an unfair advantage. Any winnings derived from such exploitation are void and subject to recapture;
• Colluding with other Members in poker, live casino or any other game format where collusion distorts outcomes;
• Using the jsm88 platform for money laundering, fraud, or any activity that violates applicable law;
• Attempting to access the jsm88 platform from a jurisdiction where it is known to be legally prohibited;
• Engaging in abusive, threatening or harassing behaviour toward jsm88 staff or other Members via any communication channel.

All content on the jsm88 platform, including but not limited to the jsm88 brand name, logo, website design, software, game interfaces, graphics, text and data compilations, is the intellectual property of jsm88 or its licensed third-party providers and is protected by applicable intellectual property law.

Members are granted a limited, non-exclusive, non-transferable licence to access and use the jsm88 platform for personal, non-commercial gaming purposes only. This licence does not permit you to copy, reproduce, distribute, publicly display, reverse-engineer or create derivative works from any jsm88 content without prior written authorisation from jsm88.

To the maximum extent permitted by applicable law, jsm88 excludes all liability for:

• Loss of winnings, profits, data or goodwill resulting from platform downtime, technical errors or third-party service failures beyond jsm88's reasonable control;
• Any indirect, incidental, consequential or punitive losses arising from your use of or inability to access the jsm88 platform;
• Losses resulting from unauthorised Account access where such access arose from the Member's failure to safeguard their credentials;
• The conduct, content or reliability of third-party payment processors, game studios or software providers integrated with jsm88.

Nothing in these Terms limits jsm88's liability for fraud, death or personal injury caused by negligence, or any liability that cannot be excluded under applicable law.

jsm88 reserves the right to suspend, restrict or permanently terminate any Member Account at its sole discretion, including but not limited to circumstances where:

• A Member has breached any provision of these Terms & Conditions;
• jsm88 has reasonable grounds to suspect fraudulent, abusive or unlawful activity;
• A Member's Account has been inactive for a period exceeding 12 consecutive months;
• jsm88 is required to do so by a regulatory authority, court order or applicable law;
• jsm88 determines, in its sole discretion, that continued provision of services to the Member poses a commercial or compliance risk to the platform.

Where an Account is terminated other than for breach of these Terms, any verified Wallet balance will be returned to the Member via their verified withdrawal method within a reasonable time, subject to completion of any outstanding compliance review.

jsm88 is committed to responsible gaming and to minimising the risk of gambling-related harm. All Members must be at least 21 years of age. jsm88 provides the following responsible gaming tools, accessible from Account Settings at any time:

• Deposit Limits: Set daily, weekly or monthly deposit caps on your Account. Once set, limits can be reduced immediately but can only be increased after a mandatory 7-day cooling-off period;
• Loss Limits: Cap the amount you can lose within a defined period;
• Session Time Reminders: Receive automatic alerts when you have been playing for a specified period;
• Cooling-Off Periods: Temporarily suspend your Account for periods of 24 hours, 7 days, 30 days or a custom period;
• Self-Exclusion: Permanently self-exclude from jsm88. Self-exclusion requests are processed within 24 hours and are irreversible for a minimum period of 6 months.

If you are concerned about your gambling behaviour or that of someone close to you, please visit our dedicated Responsible Gaming page for further resources and guidance.

jsm88's collection, use and storage of Member personal data is governed by the jsm88 Privacy Policy, which forms part of these Terms & Conditions by reference. By registering an Account, you consent to the processing of your personal data in accordance with the Privacy Policy.

jsm88 collects and processes personal data for the purposes of account administration, KYC verification, payment processing, fraud prevention, compliance with legal obligations and personalisation of the gaming experience. Data is not sold to third parties for marketing purposes.

These Terms & Conditions are governed by the laws applicable under jsm88's international gaming licence jurisdiction. Any dispute arising from or in connection with these Terms that cannot be resolved through jsm88's internal complaints procedure shall be referred to binding arbitration under the rules of the applicable licensing authority's dispute resolution mechanism.

To initiate a dispute, Members must first contact jsm88 support via live chat or email at [email protected] and allow jsm88 14 calendar days to respond before escalating to arbitration. jsm88 is committed to resolving genuine disputes fairly and promptly.

jsm88 reserves the right to amend, update or replace these Terms & Conditions at any time. Material changes will be notified to Members via the registered email address on their Account and/or via an in-platform notification at least 7 days prior to the changes taking effect, unless immediate implementation is required for legal or security reasons.

The current version of the jsm88 Terms & Conditions is always accessible from the footer of the jsm88 website. The "Last Updated" date at the top of this document reflects when the current version was published. Continued use of jsm88 following the effective date of any amendment constitutes acceptance of the revised Terms.

If you have any questions about these Terms & Conditions, please contact the jsm88 support team via live chat, available 24/7 on the platform.